Indoor & Outdoor Services - Contract


This Service Agreement for Residential/Commercial Organization (“Contract”) is made between DART HOME SOLUTIONS LLC,
henceforth known as “Organizer” and YOU, henceforth known as “Client.” Client and Organizer agree to the provisions of this
Contract as they apply to the services rendered by Organizer, detailed below:

The Organizer will provide professional organizing services that can include but are not limited to the following items: Consulting,
Sorting, Decluttering, Purging, Purchase of Storage Solutions, Labeling, Filing, Categorizing, Donation Removal, Electronic
Organization, Packing and Unpacking Services, Home Staging Services.

This professional service agreement is an agreement between a contractor who will provide organizing services and a client. This
agreement does not have a specific completion date but is for a specified project. The project will be considered complete when
the allotted package time is completely used. The organizer may use her own discretion and skill to determine periods of time and
details to be done for the project. This will be clear at the commencement of the project between the two parties. Once this
service agreement is signed it will be the binding contract for both parties to fulfill the agreement

1. Payment
Payment is due before services begin. Payment forms accepted are through PayPal, Zelle, Venmo, cash or check. All checks shall be
made to DART Home Solutions LLC. It is also agreed that the purchase of any sorters, drawers, baskets, or organizers of any kind, be
they decorative or functional, are the responsibility of the Client. IF Should the Organizer make purchases of this kind, the expense
will be reimbursed by the Client, and the hourly rate will be paid for time the Organizer spends shopping.
2. Process Ownership
Regarding the purging, sorting, and organizing of items, the Client maintains process ownership. Organizer recognizes items as the
sole property of the Client, and though efforts will be made to help purge when needed, it is hereby stated that the final decision on
such matters belongs to the Client.
3. Photographs
For each room/space organized, Organizer will take both “before” and “after” photos. These photos may be used in the Organizer’s
publications, including but not limited to the website and pamphlets. Client agrees that photos may also be used for Organizer’s
publications/website, provided that Client’s name is not linked to the photos in any way.

4. Missed Appointments
Missed appointments in which Client does not call Organizer a 24 hours before scheduled start time are subject to a $50 fee. This
only applies to hourly sessions, not organizer packages. For an organizer package that is pre-paid, you are allowed 2 cancellations
before a $25 dollar charge will be applied to the account.
5. Outcomes
Project outcomes depend on Client willingness to purge and donate when needed, and to properly organize and maintain items.
Long-term maintenance of organization hinges on Client commitment to maintaining the order, and quantity of items the space.
6. Confidentiality
Client recognizes that entering into this contract with Organizer means that Organizer may be in contact with personal items and
information. Organizer agrees not to divulge any of this information and to maintain the highest standards of confidentiality and
respect for the Client’s possessions and home.
7. Safety
Firearms and weapons: Client recognizes full responsibility for taking care to remove these items from any space the organizer will
work in and secure them somewhere else safely.
Pets: For the safety of your pet(s) and our Organizers, client shoud secure pets away from the area to be organized.
Hazadours Places: The organizer reserve to herself the right to refuses to work on hazardous, dangerous and/or unsafe places and
its the client responsability to correct it in order to the organizer perform the work and make the project.
8. Term and Termination
This Agreement shall be effective on the date hereof and shall continue until the completion date unless terminated sooner. If the
Client terminates this agreement for any reason before the scheduled completion date, the Client will reimburse the Organizer for
all outstanding fees and out-of-pocket expenses. A package cannot exceed 12 months, unless discussed prior to the contract
9. Relationship of the Parties
The Parties acknowledge and agree that the Services performed by the Organizer, its employees, sub-contractors, or agents
shall be as an independent contractor and that nothing in this Agreement shall be deemed to constitute a partnership, joint
venture, or otherwise between the parties.

10. Assistant and Subs
The Parties acknowledge and agree that the Services performed by the Organizer, or her assistants, is valid as organizer hours. If the
organizer brings a pro assistant with her and it is approved, the client will pay 2x the hourly rate agreed upon in the contract.
11. Cancellation
Both parties acknowledge and agree that Services purchased by the Client are non-refundable. If in the event a cancellation is
needed, arrangements will be made by both parties to reschedule the session(s) at a later date. Rescheduled sessions must not
exceed 8 months from project start date.
12. Limit of Liabilit
The organizer uses reasonable care in the performance of our services. We do not accept responsibility for any damage or loss to
your person or property that is not the result of gross negligence of the organizer. Liability is limited to the amount of service fees
billed. We are not liable for consequential or incidental damages.
This agreement is legally and willingly entered into by the parties listed below:


1. Tempered Glass Waiver – Due to widespread problems with poor quality tempered glass scratching during construction window
cleaning, DART will not be liable for any scratches on any tempered or heat strengthened glass. It is accepted and understood by
ALL parties that properly used razor blades and scrapers are standard tools and techniques for construction window cleaning and
can safely remove limited amounts of construction debris (plaster, paint, texture, stickers, etc.) from quality glass, without
scratching the glass surface. Furthermore, it is accepted, the use of razor blades and scrapers will be employed on all construction
windows cleaning and no other cleaning method will be offered by DART to remove construction debris from any glass surface. If
Builder does not choose to have window cleaner use razor blades or scrapers, Builder must cover all glass during the entire
construction process, which would protect the glass from any construction debris and eliminate the need for DART to use razor
blades and scrapers to clean the glass. This clause must be included on all contracts. If this clause is not acceptable, there is no
contract between DART and Builder. By accepting this estimate/proposal you agree to this waiver fully.
2. Special Order/Aftermarket Products – DART will not be liable for scratches, blemishes, or damage resulting from the cleaning of
glass, frames, or related products with window films, applied finishes, laminations of any kind, or special order custom products
that require special treatment. If products will not tolerate conventional cleaning methods (such as detergents, razors or steel wool)
the customer is responsible for notifying DART in writing prior to scheduling
3. MAINTENANCE CLEAN – DART provides standard cleaning & pricing does not take into account (unless otherwise noted)for any
paint scraping, stain or oxidation removal or any other issue that would not be covered with a mild soap solution, light scrub and/or
general scrape, and squeegee. All of these can be discussed but would be subject to our rate per man hour calculation.
4. Commercial Window Cleaning – Prices are given that DART has clear access to all areas to be cleaned with at least a three (3) foot
clearance. All signage, stickers, postings, etc are to be removed by the customer in advance of cleaning. DART can give pricing to
include removal of signage, etc. but pricing would only be an estimate form and DART will assume no liability for breakage, damage
or replacement of removed items. Price includes quick maintenance clean that includes the application of mild soap, agitation and
then squeegee to remove water. Sills and frames will be generally wiped for excess water. Commercial pricing assumes a cleaning
frequency of at least a quarterly cleaning or more. Less frequent scheduling will require more than a maintenance cleaning (see
Maintenance Clean above).
5. Storm Windows & Removable Inserts (Window Cleaning) – Estimate is based on the standard time needed to clean all of the
windows and doors as well as the time needed to disassemble clean and re-install all storms. The final price is calculated by manhours needed to complete the job to the client’s satisfaction. Time is figured from arriving at the property to the time they leave the
property after the client has approved the job to be satisfactory (not to be less than the current minimum service charge). Man
hours are the total time multiplied by the number of crew members on the job multiplied by the current hourly rate charged by our
company. The LOW estimate is based on the normal full operation of all windows being present. The LOW estimate is for a
maintenance cleaning and does not take into consideration any additional difficulty in removing, cleaning and re-installing the storms due to unforeseeable issues. Any and all issues regarding the job and or price can be brought to the client’s attention as it
occurs upon request at scheduling.
6. If in the process of disassembling, cleaning or reinstalling storms breakage occurs as a result of their being worn, aged joints,
tight-fitting assembly or some other logistical issue pertaining to the overall age or maintenance of the storm unit or residence, we
would not be liable for the damage or cost of repair. Of course, if any breakage is due to our mishandling or accident on our part,
we will assume full responsibility and promptly take care of the issue. However, if in the process of normal handling a storm falls
apart, warps or bends or glass breaks because of any non-standard issue, we do not assume liability.
7. Post-Construction & Initial Window Cleaning, The estimate is based on the time needed to clean all windows and doors, the time
needed to disassemble clean and re-install any storm sets (if applicable) and the additional time for scraping, scrubbing and
removal of any construction materials on the glass surfaces. DART does not guarantee or promise that all materials can or will be
removed or that oxidation or staining will be removed. The final price is calculated by man-hours needed to complete the job to the
client’s satisfaction. Time is figured from arriving at the property to the time they leave the property after the client has approved
the job to be satisfactory (not to be less than the current minimum service charge). Man hours are the total time multiplied by the
number of crew members on the job multiplied by the current hourly rate charged. DART is and will not be responsible for breakage
or damage that occurs due to aged, worn, or substandard issues. All issues regarding the job and or price can be brought to the
client’s attention as it occurs, if possible, upon request at scheduling.
8. Cleaning of Aggregate Concrete – Includes cleaning of concrete surfaces to remove dirt, algae, mildew, grease or oil. A hot, highpressure washer will be used in conjunction with the appropriate cleaning agents to get the best possible cleaning.
9. General Cleaning of Composite Decking – Composite decking is commonly prone to issues such as mold, mildew, and algae
growth, uneven appearance and hard-to-remove food and grease stains. DART uses job specific chemicals that help resolve these
issues. These chemicals clean below the surface to keep it cleaner, longer while also giving the entire composite area a uniform,
consistent appearance.
10. Exterior House Washing – Includes cleaning of the outer gutter surfaces using specialized cleaning agents to remove dirt,
cobwebs, bird/insect droppings, algae, and mildew. Included is the cleaning of foundation, siding, and/or brick, shutters, window
and door framing, and eaves. Cleaning will be performed with commercial grade, job-specific agents that will remove and slow
future growth of mold and algae. DART will not be responsible for damage due to loose or faulty siding, stucco, wood trim, paint or
any substandard maintenance condition. Any water leaking or drainage into, onto or around the structure like at doors and
windows is the sole responsibility of the customer.
11. Cleaning of Flat Work (i.e. Patios, Porches, Walkways, and Driveways) DART uses industry proved cleaning methods and the
highest quality biodegradable cleaning compounds to complete the job properly & on time. A hot, high-pressure washer will be
used in conjunction with the appropriate cleaning agents to remove gum, dirt, algae, mildew, grease, and oil. A regular maintenance
program is essential in helping a property clean, protect and prolong the life of the surfaces that make up the property. Pressure
washing saves property money, by cutting down on the expense of recoating or replacing of materials that can and will be damaged
by dirt, mold & mildew, which will cause rot, decay and premature failings of coatings & building materials. The property should be
aware that all stains may not be able to be completely removed. Pressure washing will remove or greatly reduce most or all
contaminates, greatly improving the overall appearance of the property, making the property more attractive for residents and
12. Interior Gutter Cleaning – Estimate includes cleaning the interior of gutters around the house using ladders with stabilizers as not
to damage the face of the gutters. Any downspouts found clogged will be cleared. The LOW estimate is if they have little debris in
them. The HIGH estimate is most or all of the gutters are full.

*We blow off lighter tree debris or bag the heavier debris that accumulates in your roof or gutter/downspout (leaves, pine needles,
small sticks). At the time we are cleaning the gutters. Bags full of leaf debris will be left by your trash or put in alley dumpsters – TO
HAUL AWAY ANY TRASH OR DEBRIS FROM YOUR GUTTER a prior and formal request needs to be made and and this service is going
to be charged as extra.
13. Roof Cleaning – Asphalt Shingle – DART uses a low-pressure chemical approach that actually kills the fungus on the roof and
gently removes it with thorough rinsing, not high-pressure ‘blasting.’
14. Cleaning and Sealing of Smooth, Brushed Concrete – DART includes a thorough cleaning of concrete surfaces to remove/reduce
dirt, algae, mildew, etc. A hot, high-pressure washer will be used in conjunction with the appropriate cleaning agents to get the best
possible cleaning.
15. Deep/Move out cleaning: this service is going to follow all DART standard checK list, attached to this contract.
16. ALL PRICE given are based on 100% payment when agreeing with this contract, being the balance fully paid at time of service.
17. We have a 72-hour writing notice CANCELLATION POLICY that we adhere to help keep our prices competitive. Rescheduling your
appointment by writing notice (email or text message) more than 72 business hours ahead of the scheduled day is not a problem
and we will work with you to get an appointment day that works well. Cancellations or reschedules that occur (by app, email or text
message) with less than 72 business hours notice will be subject to a $100,00 fee. Less than 24 hours notice is subject to 30% of the
total estimated price for the service. Implementation of this fee is at the sole discretion of DART Home Solutions. An invoice for the
fee will be sent out at the time of cancellation.

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